POINT OF CONTACT
Lead Chaperone
The Lead Chaperone will be the primary point of contact for check-in and check-out on the day of the event and is responsible for payment.
Get Ready to Visit
We know you work hard. We're here to make sure you're ready for a smooth check-in at Lava Island..
BEFORE YOU ARRIVE
Waiver Instructions
STEP 1:
Send Your Unique Waiver Link to Parents
Send the unique waiver link provided for your event directly to parents. This link is specific to your group and event, so do not direct parents to the waiver on our general website. Sharing the correct link from your email will save you time and prevent confusion.
STEP 2:
Monitor Your Portal
Check your portal regularly to track who has completed the waiver. Follow up with parents who haven't signed yet to ensure all waivers are submitted before the event.
STEP 3:
Verify Waivers before Departure
Ensure every child boarding the bus has a completed waiver. Missing waivers will cause delays during check-in and may result in some kids being unable to participate in the activities.
CLICK, TRACK, DONE
Waiver Portal
Check your email for an invite to your Waiver Portal where you can easily manage waivers ahead of time—check who's already signed for your event in just a few clicks!
ARRIVAL
Check-in Process
When your group arrives, the Lead Chaperone will go inside to inform Lava Island staff of your arrival. Our team will provide a quick 2-minute briefing to ensure a smooth unloading and check-in process. After receiving the instructions, the Lead Chaperone will return to assist with unloading the kids from the bus.
send your certificate
Tax Exempt
All groups will automatically be charged tax. If your organization is tax-exempt, you must provide a copy of your tax-exemption certificate before your event date to avoid being charged.
PROCESSING
Payment
Payment is due on the day of your event, after confirming the final attendee count. The organization must make the payment in a single card transaction.
To estimate your total payment, multiply the per-person rate by the total number of Child Participants and Adult Chaperones attending.
CHECK OUT THE
Lava Love
My kids love this place. Difference between Aurora and parker location. Parker locations trampoline Park is smaller but still fun and there are NOT message chairs. But I love that you can keep an eye on the kids easier. It's just as fun but smaller. There is a toddler section and a giant volcano to climb as well.
The Ultimate Indoor Oasis for Every Age! If you haven’t taken your kids to Lava Island yet, you are missing out on the best indoor play experience in Colorado! We’ve been to plenty of trampoline parks, but this place is on a completely different level. It’s like a tropical paradise crossed with a high-intensity adventure course. Why We Loved It: * ...
This place is awesome. Bright my 3 year old grandson this afternoon. Very clean and the staff couldn’t be nicer. Amari was so helpful and even got me a bandaid. Nicest guy. Definitely going back.
Very fun new indoor play place! Tons to do, and a great toddler area. Trampolines, foam pits, slides, and ton to climb on and explore. The staff were all incredibly friendly and helpful. Very very clean and well done! Remember to bring grippy socks for little ones. I brought my 4 and 2 year old and they had a blast. The inside is also really ...
We just visited the newly opened Lava Island in Centennial, and it’s already a hit in our household. My six-year-old, Zachary, had an absolute blast—he didn’t stop moving the entire time (and yes, he slept well that night). The space is clean, safe, and thoughtfully designed, with plenty of areas for kids to explore and burn energy. One of the ...