Party FAQs

Party Package FAQ’s

Our party package is built for 11 guests. The birthday boy/girl + 10 friends.

 

Included your package:

  • ONE Playground Pass OR Trampoline Park Pass OR Climbing Center Pass for the birthday guest and 10 friends.
  • 45 Minutes in one of our themed rooms or on one of our decks.
  • FOOD… two “16 pizzas, cheese or pepperoni and two pitchers of soda of your choice!

If you party will need more than what is included, don’t worry this is just the baseline for your party. You can add more guests, another activity, or additional food! Visit our add-ons tab for more information.

PLAYGROUND PASS PARTIES (all ages)

2 hours in the playground + 45 minutes in the party room + Check in time = 3.5 hours

TRAMPOLINE PARK PASS PARTIES (min. of 6 yrs old)

1 hour on the trampolines + 45 minutes in the party room + Check in time = 2.5 hours

CLIMBING CENTER PASS PARTIES (min. of 30 lbs)

1 hour climbing + 45 minutes in the party room + Check in time = 2.5 hours

(PLAY Parties include an optional second hour for free in the playground.  This is for the playground only, and this second hour PLAY pass cannot be used in other areas.)

When you and your guests arrive for check in 30 minutes before the time of your party, we will help you at a party check-in station. A tub for shoes and coats as well as a cart for gifts and other party things will be provided. Then, once your guests are checked in and have their activity wristband on, it will be time for your activity! After your activity, it will be time to eat in your party room. If you are only doing one activity, your party will be over. If you have purchased additional activities, your party can move to the next area for even more fun!

To reserve your passes and time in the private themed party room, we take a non-refundable $100 deposit that goes towards the price of your party at the time of booking.  After your party, you will check-out for the remaining balance including any add-ons you choose to add at the time of your party.

No, the $100 deposit is non-refundable.

No problem! Additional guests can be added to your party for $20 per guest.

When you add an additional guest to your party, we will help make the check-in smooth, ONE activity pass is included, and they will have a seat at the party table!

**Additional food is not included and must be purchased separately.

No problem! When you buy the party package, you are purchasing 11 activity passes. You can choose how you would like to use the passes. For example, if you only have 6 guests,  5 guests could use two passes each to do two activities and you would only need to purchase one more additional activity pass.

Don’t worry!  If you think you will have additional guests above the 11 included in your package price, just let us know when you send in your guest list. More names are better than none when it comes to making sure your party check-in goes smoothly. No pressure, we will only charge you for the additional guests who actually arrive.

Many parties come with guests of all ages and want to split the passes into different groups. It’s up to you what you do with the 11 passes included in your party package!

No, just like our regular admission, adults can watch for free. However, if the adults would like to participate in the activity, they will need to purchase a pass. You can choose if you want to pay for the adults, or just send them to the front counter to purchase their own regular pass.

Yes. If possible, let us know at least three days before the date of your party. If you know that you need to change something about your party, we recommend you let us ASAP to increase the chances of your desired changes being available.

No worries! The 45 minutes is your max time in the room. If the guests are done eating and want to go out and play before, let them play!

When you arrive, a Party Concierge will review your booking details with you and answer any questions. Your guests will be directed to the Party Check-in desk where another staff member help then check-in. Your party room/deck will be set up with the food delivered at the time of your party, and we will take care of the clean up after! During your time in the room, a Party Concierge will check on your party and provide assistance as needed.

No. Your party gets a table reserved for your party guests. We will have the table set up with a tablecloth, and all of the paper products you need for your guests. Adults attending your party, other Lava Island customers, and maybe even another party can use the surrounding tables. If you want a private party experience, book your party in one of our private party rooms or call for exclusive deck bookings.

Add On FAQ’s

Most parties discover that after 45 minutes, the kids are just excited about going to play or do an additional activity. We provide a cart and a wagon that can be taken with you to activity areas to transport all of your party things (shoes, party favors, pizza boxes, cake, etc…) However, an additional hour is $100 if you want more time in the themed room.

** can only be purchased if there is not another party already booked in the room after your first hour.

Awesome! Most parties do. It works like this: you have one activity included in your package and the second activity can be added to your party for $10 per guest. This price for additional activities is the same for the first 11 guests and the same for any additional guests you have added to your party.

Facility FAQ’s

No, only the party room is private. We reserve your passes and your activity time is guaranteed. However, during the activity portion of your party, there will be other parties and other Lava Island customers using the equipment as well.

Of course! Regular passes can at the front desk. Some parties like to pay for siblings as part of the party and some don’t. It’s totally up to you!

No, you don’t have to purchase socks. However, if you are going to be participating in an activity, socks are required. Jump socks are included in your jump pass, and you can wear your own socks in the playground. If you or your guests forget to bring socks, they can be purchased for $3 at the front desk or added to your party tab.

Balloons are great, so are themed napkins. Banners, tape, confetti, silly string, glitter, piñatas… these are not great and are not allowed at Lava Island. If you bring any of these things to your party, you will be a charged $150 fee.

One more tip: the party room tables will have a tablecloth on the table already and most parties do not end up using their own tablecloth, but you can bring one if you want.

No way! Well, if you would like to bring your own themed paper products, go head.. but we provide everything you need: plates, cups, forks, and napkins.

Food FAQ’s

You’ll be glad you asked this before spending money on outside food. We have a no outside food and drink policy. The exception to this policy is if you have a birthday party booked, you may bring a birthday cake.

Whenever you’re ready! Take a look at our menu attached to you party confirmation email and fill out the order form! Call/text us at 720-445-7606 or email partyMO@lavaisland.com with questions.

We have gluten-free pizza options and we are a peanut-free kitchen. We also have salads, gluten-free bread, and other options. Call us at 720-449-7557 or email partyMO@lavaisland.com with questions.

If you have a party booked, we do allow you to bring a cake. If you do NOT have a party booked, you will NOT be permitted to bring your cake into Lava Island. Aviod the hastle and disapointment, come and play and then go home to enjoy your cake!

Party Prep FAQ’s

Make sure to let the parents of your guests know that each guest must have a waiver signed before adventuring at Lava Island. The waiver can be signed at lavaisland.com at their convenience before the day of the party!

Included in your confirmation email will be a link to the Guest List Form. Please fill this form out at least 3 business days before your party.

Currently, we do not. However, on your invitation you can include a link to our website: lavaisland.com where they can sign the waiver!

If your guests do not fill out a waiver before arriving, they will still need to sign one when they arrive. This delays your party check in time and your guests have to wait to play until the waiver has been signed. If your guests are unable to sign the waiver before arriving, we do have waiver stations available for when they arrive.

When you tell your guests to fill out a waiver and send us the guest list, we can check in our system and verify that everyone has a waiver signed before you even arrive! Then, when your party is checking in, it only takes a moment to give each guest their wristband and let them play! Without the guest list, the check-in process can take up to 40 minutes… instead of 10.

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The Space Room

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The Diva Room

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Lego Room