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We'd love to hear from you if you have questions or feedback!

Contact us

WE'RE HERE TO HELP

Contact Us

Did you lose an item?

We understand how important your item is to you. We will contact you if we locate it or have additional questions.

Lava Island character

Common Questions

Contact & Lost Items FAQs

Get answers to your questions about contacting us and our lost & found procedures.

Can't find what you're looking for?

CONTACT US

How can I contact a specific Lava Island location?

Click on Find My Oasis and select your park to see the address, texting number, and hours.

We'll do our best to locate your personal item. If our team finds it, we will reach out to you immediately.

Submit the Contact Us form and share your detailed request!

MISSING AN ITEM?

Lost & Found

Did you lose something during your visit to Lava Island? We use a form to track lost and found items. Submit your details below:

CHECK OUT THE

Lava Love

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5.0

This space was amazing and ideal for families of all ages! Great customer service, attention to detail and fun for all! Our group was greeted by staff who assisted us with getting signed in and made sure we had everything we needed! Five stars aren't enough!

Full StarFull StarFull StarFull StarFull Star
5.0

This place is the best. Our kids range from toddler to preteen. Lava Island has something for each age group and they all had a blast. It was so nice for them to just run and play for hours. Kids are saying Lava Island was the best part of fall break.

Full StarFull StarFull StarFull StarFull Star
5.0

This place is amazing. There is so much for kids to do. We had our daughter's birthday here and it was a huge hit. Highly, HIGHLY, recommend either for a couple hours or a kids party. Very cool.