POINT OF CONTACT
Lead Chaperone
The Lead Chaperone will be the primary point of contact for check-in and check-out on the day of the event and is responsible for payment.
Get Ready to Visit
We know you work hard. We're here to make sure you're ready for a smooth check-in at Lava Island..
BEFORE YOU ARRIVE
Waiver Instructions
STEP 1:
Send Your Unique Waiver Link to Parents
Send the unique waiver link provided for your event directly to parents. This link is specific to your group and event, so do not direct parents to the waiver on our general website. Sharing the correct link from your email will save you time and prevent confusion.
STEP 2:
Monitor Your Portal
Check your portal regularly to track who has completed the waiver. Follow up with parents who haven't signed yet to ensure all waivers are submitted before the event.
STEP 3:
Verify Waivers before Departure
Ensure every child boarding the bus has a completed waiver. Missing waivers will cause delays during check-in and may result in some kids being unable to participate in the activities.
CLICK, TRACK, DONE
Waiver Portal
Check your email for an invite to your Waiver Portal where you can easily manage waivers ahead of time—check who's already signed for your event in just a few clicks!
ARRIVAL
Check-in Process
When your group arrives, the Lead Chaperone will go inside to inform Lava Island staff of your arrival. Our team will provide a quick 2-minute briefing to ensure a smooth unloading and check-in process. After receiving the instructions, the Lead Chaperone will return to assist with unloading the kids from the bus.
send your certificate
Tax Exempt
All groups will automatically be charged tax. If your organization is tax-exempt, you must provide a copy of your tax-exemption certificate before your event date to avoid being charged.
PROCESSING
Payment
Payment is due on the day of your event, after confirming the final attendee count. The organization must make the payment in a single card transaction.
To estimate your total payment, multiply the per-person rate by the total number of Child Participants and Adult Chaperones attending.
CHECK OUT THE
Lava Love
My first time bringing my son and his friends to check out all the hype about Lava Island in Englewood and it was a wonderful experience! This place was extremely clean, lots of fun things for all three of the boys ages, bathrooms were clean and staff was very friendly. We personally remember Brooke Povich who greeted us and checked in on us a ...
Definitely for older kids probably about ages 6-7 and up. I have toddlers and the toddler area was definitely NOT better than other similar establishments that I've visited before - TODDLER BABY AREA IS ACTUALLY LACKING IN MY OPINION. But if you do have older kids then this place is pretty amazing and they have a really nice cafe with pretty ...
Clean, fun, and safe! I love this place. I was here for at least 5 hours. In the morning then we ate lunch and stayed for hours more. Food is good and my kids did not want to leave. I would definitely come back. Perfect for toddlers and parents that need space to sit and relax.
Such a great place to host a party. Angel was so attentive and helpful! Price is decent too, even with add ons. We had a great time. The kids were going non stop and didn’t want to leave. Thanks for great memories!
This is a great place for kiddos to burn off some energy for an hour, spend a day playing, or even hosting a birthday party. It's well maintained, clean, the staff is friendly, and they are around to ensure everyone is having fun and being safe. Socks are required but they have some for sale if you forget to ring your own. There is tons to do and ...